Privacy Policy
This Privacy Policy establishes the terms in which LAKE BENIARRES PARK SL uses and protects the information that is provided by its users when using your website. This company is committed to the security of its users’ data. When we ask you to fill in the fields of personal information with which you can be identified, we do so by ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated for what we recommend and we strongly encourage you to continually review this page to ensure that you agree to such changes.
Information Collected
Our website may collect personal information such as: Name, contact information such as your email address and demographic information. Also when necessary, specific information may be required to process an order or make a delivery or billing.
Use of the information collected
Our website uses the information in order to provide the best possible service, particularly to maintain a registry of users, orders if applicable, and improve our products and services. It is possible that periodic emails will be sent through our site with special offers, new products and other advertising information that we consider relevant to you or that may benefit you, these emails will be sent to the address you provide and may be canceled. anytime.
LAKE BENIARRES PARK SL is highly committed to fulfill the commitment to keep your information safe. We use the most advanced systems and update them constantly to ensure that there is no unauthorized access.
Cookies
A cookie refers to a file that is sent for the purpose of requesting permission to be stored on your computer, when accepting said file is created and the cookie then serves to have information regarding web traffic, and facilitates future visits to a website. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on a website.
Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service to website users. We are not given access to information from your computer or from you, unless you want it and provide it directly. You can accept or deny the use of cookies, however most browsers automatically accept cookies because it provides a better web service. You can also change the configuration of your computer to decline cookies. If they are declined, you may not be able to use some of our services.
Links to Third Parties
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we have no control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data in those other third party sites. These sites are subject to their own privacy policies, so it is advisable to consult them to confirm that you agree with them.
Control of your personal information
At any time you may restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill in a form, such as the user registration form, you can check or uncheck the option to receive information by email. If you have marked the option to receive our newsletter or advertising, you can cancel it at any time.
This company will not sell, assign or distribute personal information that is collected without your consent, unless required by a judge with a court order.
LAKE BENIARRES PARK SL reserves the right to change the terms of this Privacy Policy at any time.
Cookie Policy
This Cookie Policy was last updated on 29 June 2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
1. Introduction
Our website, https://costablancaquadtours.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
6. Placed cookies
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Lake Beniarres Leisure Park SL
Av. Desiderio Rodríguez, 40 bajo, Torrevieja, Alicante, 03185, Spain
Spain
Website: https://costablancaquadtours.com
Email: moc.sruotdauqacnalbatsoc@ofni
Phone number: +34 660 816 620
This Cookie Policy was synchronised with cookiedatabase.org on 29 June 2023.
Payment Policy
Activities must be reserved in advance, and can be booked:
- online – just tap the button below.
- by phone – call Jenni on +34 660 81 66 20
You may choose to pay in full at when you book, or you can reserve your activities with a minimum payment of 25% deposit.
To pay only the 25% reservation deposit online, you’ll have the opportunity to enter the word “deposit” as the coupon code you’ll see in your online Checkout Page.
The Remaining Balance is payable in full no later than on the day, before your first activity takes place, either:
- in cash, or
- by credit or debit card
All credit cards incur a charge of 2% on top of the balance on the day.
Cancellation Policy
Your money will be refunded if:
You cancel your reservation at least 48 hours before your activity.
If Costa Blanca Quad Tours & Outdoor Activities has to cancel the activity due to bad weather conditions. You will be offered to change your date and time of the reservation according to the weather conditions, and if we do not find a possible alternative date and time, the money will be refunded.
Your money will not be refunded if:
You cancel your reservation less than 48h before the activity, or if the number of participants decreases.
If Costa Blanca Quad Tours & Outdoor Activities has to interrupt the activity due to clear signs that the customers are under the influence or either alcohol or drugs.
If the customers do not obey to the instructions given by the guide during the excursion. If they behave in a dangerous manner and put themselves and or their passengers at risk.
All damages to be paid in full.