Privacy Policy

This Privacy Policy establishes the terms in which LAKE BENIARRES PARK SL uses and protects the information that is provided by its users when using your website. This company is committed to the security of its users’ data. When we ask you to fill in the fields of personal information with which you can be identified, we do so by ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated for what we recommend and we strongly encourage you to continually review this page to ensure that you agree to such changes.

Information Collected

Our website may collect personal information such as: Name, contact information such as your email address and demographic information. Also when necessary, specific information may be required to process an order or make a delivery or billing.

Use of the information collected

Our website uses the information in order to provide the best possible service, particularly to maintain a registry of users, orders if applicable, and improve our products and services. It is possible that periodic emails will be sent through our site with special offers, new products and other advertising information that we consider relevant to you or that may benefit you, these emails will be sent to the address you provide and may be canceled. anytime.

LAKE BENIARRES PARK SL is highly committed to fulfill the commitment to keep your information safe. We use the most advanced systems and update them constantly to ensure that there is no unauthorized access.

Cookies

A cookie refers to a file that is sent for the purpose of requesting permission to be stored on your computer, when accepting said file is created and the cookie then serves to have information regarding web traffic, and facilitates future visits to a website. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on a website.

Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service to website users. We are not given access to information from your computer or from you, unless you want it and provide it directly. You can accept or deny the use of cookies, however most browsers automatically accept cookies because it provides a better web service. You can also change the configuration of your computer to decline cookies. If they are declined, you may not be able to use some of our services.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we have no control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data in those other third party sites. These sites are subject to their own privacy policies, so it is advisable to consult them to confirm that you agree with them.

Control of your personal information

At any time you may restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill in a form, such as the user registration form, you can check or uncheck the option to receive information by email. If you have marked the option to receive our newsletter or advertising, you can cancel it at any time.

This company will not sell, assign or distribute personal information that is collected without your consent, unless required by a judge with a court order.

LAKE BENIARRES PARK SL reserves the right to change the terms of this Privacy Policy at any time.

Cookie Policy

Payment Policy

Activities must be reserved in advance, and can be booked:

  • online – just tap the button below.
  • by phone – call Jenni on +34 660 81 66 20

You may choose to pay in full at when you book, or you can reserve your activities with a minimum payment of 25% deposit.

To pay only the 25% reservation deposit online, you’ll have the opportunity to enter the word “deposit” as the coupon code you’ll see in your online Checkout Page.

The Remaining Balance is payable in full no later than on the day, before your first activity takes place, either:

  • in cash, or
  • by credit or debit card

All credit cards incur a charge of 2% on top of the balance on the day.

Cancellation Policy

Your money will be refunded if:

You cancel your reservation at least 48 hours before your activity.

If Costa Blanca Quad Tours & Outdoor Activities has to cancel the activity due to bad weather conditions. You will be offered to change your date and time of the reservation according to the weather conditions, and if we do not find a possible alternative date and time, the money will be refunded.

Your money will not be refunded if:

You cancel your reservation less than 48h before the activity, or if the number of participants decreases.

If Costa Blanca Quad Tours & Outdoor Activities has to interrupt the activity due to clear signs that the customers are under the influence or either alcohol or drugs.

If the customers do not obey to the instructions given by the guide during the excursion. If they behave in a dangerous manner and put themselves and or their passengers at risk.

All damages to be paid in full.